Frequent asked questions

Order

Q: Can I edit or cancel my order?

A: After an order is placed, your order is directly being submitted to production and cannot be revoked. 

Payment

Q: How can I pay for my purchase?

A: We accept most types of Credit/Debit cards and PayPal payment.

Q: How do you process credit card payments? Is my card info safe?

A:  All the Credit/Debit card payments are processed by Shopify, your safety are guarantied. And PayPal uses many safety features to make sure your card info is stored securely.

Shipping

Q: How will my order be shipped?

A: All items will be shipped with priority airmail and come with tracking. We will send the tracking number to your email address once the item has shipped.

Q: Can I edit my shipping address?

A: NO, once your order is placed, a trucking number is assigned to your order and we are unable to make any adjustments.